Privacy Policy

Happy Days Roofing & Construction ("we," "us," or "our") operates the website happydaysroofs.com and provides residential roofing services in North Carolina. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Contact information: Name, email address, phone number, and mailing address when you fill out our contact form, request a free inspection, or communicate with us.
• SMS opt-in data: First name, last name, and mobile phone number when you sign up to receive text message updates about your roofing project.
• Project information: Details about your property, roofing needs, or insurance claim when you request a quote or inspection.

Information Collected Automatically

• Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected through standard web server logs and analytics tools.
• Cookies: Small data files stored on your device that help us understand how visitors use our website. You can disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide roofing estimates, inspections, and services.
• Send you text messages (SMS/MMS) about your roofing project — including estimate confirmations, scheduling updates, job progress notifications, and completion alerts — if you have opted in to our SMS program.
• Send you emails related to your service request or project.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our legal rights.
• Prevent fraud and ensure the security of our website and services.

3. SMS Text Message Communications

If you opt in to receive text messages from Happy Days Roofing & Construction, the following terms apply:

• Your phone number and opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
• Your consent to receive SMS messages is not a condition of purchasing any service.
• You may opt out at any time by replying STOP to any message. You will receive one final confirmation, then no further messages.
• For help, reply HELP or contact us at (980) 355-2079.
• Message and data rates may apply depending on your mobile carrier plan.
• For full SMS terms, see our SMS Terms of Service.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as email delivery, SMS messaging, or website hosting), subject to confidentiality agreements.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of our company, customers, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for a minimum of four years to comply with telecommunications regulations. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data using industry-standard practices.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out of SMS: Reply STOP to any text message to immediately opt out of SMS communications.
• Opt-out of marketing emails: Use the unsubscribe link in any marketing email we send.

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites (such as Google, financing partners, or review platforms). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: